Switching agents is easy. Firstly we talk with you to see how we can help improve the service levels you are wanting and needing, then we will email you a management agreement to sign electronically. Once we have the management agreement back, we will contact the current agent and collect the file with all details pertaining to the property and tenancy. From here we contact the tenant/renter and advise them how to pay the rent and contact us for any future maintenance. We will let you as the owner know we have the file in hand, we will then update all the authorities to change over the invoices such as council rates, water rates, insurances and owners corporations to come to us for payment from the rent. And once the tenant and files are all set up we will complete a detailed routine inspection on your property.